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How do I change my personal details?

I forgot my password. What should I do?


How do I order?

How long will an item reserved for me remain in my shopping cart?

How can I track the status of my order?

Stock information, delivery periods & prices

Is an item in stock?

Is an item in stock in one of your stores?

What is the delivery period of a product?

The delivery period has elapsed and I have not received my package. What should I do?

Does the price on the website include VAT and any mandatory recycling charges?

Shipping costs

Can I have a package sent to an address outside Belgium?

I live outside the European Union. Can I place an order with A.S.Adventure?

What are the shipping costs in Belgium or Luxembourg?

What are the shipping costs for the Netherlands and France?

What are the shipping costs for the rest of Europe (only the European Union)?

Cancellations & changes

Can I cancel or change my order after confirmation?

A.S.Adventure cancelled my order. Why?

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We are available from Monday til Sunday between 9 AM and 9 PM (except on holidays). Please have a look below this page to find how you can contact us.

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(+32(0)3 808 46 32)

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