Delivery possibilities

What are the different delivery possibilities for my package?

A delivery at home via Bpost

What if I am not at home when the package is delivered?

Can I give a preferred time for delivery?

What is a Bpost collection point and how does it work?

Click & Collect

What is Click & Collect?

Do I have to pay for my products in advance?

How soon can I pick up my products?

Can I return a Click & Collect order?

My Click & Collect products were cancelled. What should I do?

How long will the products that I reserved remain in the store of my choice?

Delivery information

How can I follow the status of my order?

A.S.Adventure sent my package, but I have not received it. What should I do?

I received a damaged product. What should I do?

A security tag is still attached to my product. What should I do?

Will all the items in my order be sent at the same time, even if the items have different delivery periods?

Didn’t find what you were looking for?

We are available from Monday til Sunday between 9 AM and 9 PM (except on holidays). Please have a look below this page to find how you can contact us.

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(+32(0)3 808 46 32)

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