Updates & measures COVID-19

STORES

Are the opening hours changed?

Please take a look on this page to check the opening hours of your A.S.Adventure Store.

 

Which measures will you take when the stores open?

Before entering the store:

  • Depending on how large the store is, a certain number of visitors can enter at once. A tablet will welcome you at the entrance and will tell you when you can enter the store.
  • Please remain a distance of 1,5 meters. Avoid any physical contact. Also before entering the store.
  • Are you experiencing any symptoms? Fever, coughing, short of breath or other cold symptoms? We strongly advise you not to visit our store and shop online.
  • Wearing a mouth mask is obligated for adults over 12 years old.
  • You can only enter the store alone and for less than 30 minutes.

Measures inside the store:

  • Please follow the path indicated when visiting the store. Remain a distance of 1,5 meter. Avoid any physical contact. Do not walk in the distance of the Stop signs.
  • Disinfecting gel is provided at several spots inside the store.
  • There is a maximum capacity of 1 person at a time in the elevators ( if applicable) Please follow the direction indicated on the stairs.  
  • The toilets are not in use.
  • Please pay contactless.
  • It’s possible to try on clothes but we follow some strict measures. A staff member will be happy to help you.
  • All our staff members wear a mouth mask.

 

Can I make an arranged visit to come to the store?

It’s not possible to make an arranged visit. You are welcome to visit us within the opening hours.

ORDERS

Can I place an order and collect it in my A.S.Adventure Store?

Can I check the stock in my A.S.Adventure store?

RETURNS

How can I return a product?

Didn’t find what you were looking for?

We are available from Monday til Friday between 9 AM and 9 PM. Saturday and Sunday you can reach us between 9AM and 7 PM (except on holidays). Please have a look below this page to find how you can contact us.

Call us

Immediate answer (+44 1758 522055)

Answer within 48 hours

Immediate answer

Answer within 15 minutes

Answer within 15 minutes

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