It is still possible to return your order via the post to our Central Warehouse.
Currently, a free return is provided for Belgian orders only, your return label is included with your order. Please return your parcel to us within 30 days.
If you made a purchase in one of our stores or received an order before the 25th of March, you will not be provided with a free return label. It of course remains possible to return products in one of our stores as soon as they open again. The return period will be extended until the end of April.
Parcels delivered outside of Belgium do not receive a free return label. The normal return policy will be remained.
When you return products via the post, we reimburse you as soon as we have received the parcel. You have 30 days to return your order. Please do not forget to mention your IBAN number on the return document. We cannot arrange any exchanges.