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FAQ

COVID 19

Are all stores closed at the moment? If so, until when?

What about my C&C order?

What will happen to my home delivery order or to my pick-up point delivery?

Can I still place an order?

How can I return a product?

Will the return period be changed?

What about my ski rental?

I have a running After Sales file with A.S. Adventure, what now?

My After Sales product is ready for pick up in my A.S. Adventure store, what now?

Can I still shop my faulty product via the post? Or is this only possible in an A.S. Adventure store?

Do you have any other questions? Our customer service team is available daily from 10 A.M. until 10 P.M.

Call +32 (0)3 808 46 32
Chat with us through LIVE HELP (orange button at the bottom right corner of our web site)